Legal
Short version: if a product doesn't work, isn't what was described, or you simply changed your mind within 14 days, email us and we'll refund you.
You may request a full refund within 14 calendar days of purchase, for any reason. You do not need to justify it.
Email support@digitaleducation.com from the address used at checkout, with your order reference. We acknowledge within one business day and process approved refunds within 5–10 business days. Funds return to the original payment method; bank posting times vary.
If a file is corrupt, a download link fails, or the delivered content differs materially from its description, the 14-day window does not apply. We will fix access or refund in full, at your choice.
Requests after 14 days are considered case by case. We approve them where a genuine issue is demonstrated.
Refunds are issued without requiring you to delete files, but the licence for a refunded product ends. Please don't keep using or redistributing it.
If you believe a charge is wrong, email us first — most issues resolve faster than a bank dispute. If a chargeback is filed, we respond with the order record and delivery proof.
Refunds are issued in the original transaction currency and amount. Exchange-rate movement between purchase and refund is outside our control.
[[LEGAL_ENTITY]], [[ADDRESS]] · support@digitaleducation.com